Keep Working

Support for serving Duke’s missions from near and far during the COVID-19 pandemic

Emergencies related to severe weather or a health crisis can result in an increased number of staff, faculty, and students working from home. The Keep Working site is here to help the Duke community functioning effectively and securely while remote.

Guidelines for Working Remotely

Work with your supervisor to determine if working remotely is an option and how such an arrangement should work. Once you are working at home, use these ergonomic tips to set up your home computer. On this website, you will also find a host of IT resources to support you in working remotely.

If you have University technology-related questions, visit oit.duke.edu/help for support. If you have Health System technology-related questions, visit dhts.duke.edu for support. Tips and tools for working from home for Duke Health team members can be found on the intranet.

Accessing Duke’s Network Remotely

University employees can access Duke’s private network by downloading and using the Cisco AnyConnect VPN (Virtual Private Network). You can download the VPN client from software.duke.edu. Please visit University Private Network for more details.

Duke Health employees can request VPN access by visiting the Duke Health IT portal – dhts.duke.edu. Duke Health employees can also access many systems and applications using Citrix without using VPN. Please visit dhts.duke.edu for further information.

Guide for Returning to the Workplace

The Duke guide is updated as conditions change and we learn more about how to best address issues through ongoing analysis, consultation with peers, and emergence of best practices across the country.

Latest Updates

Your Guide to Virtual Meeting Etiquette February 10, 2021

Taking Care of Your Online Voice January 27, 2021

Add New Skills to Your Zoom Tricks January 26, 2021

How to Banish the Winter Blues January 13, 2021

Learn IT @ Lunch Sessions on Tap for Spring January 12, 2021

More Updates >>

For other stories, news and information, visit Working@Duke.

Connect with Working@Duke on Twitter.

Officials at Duke, along with health officials worldwide, are monitoring an outbreak of the novel coronavirus that causes the COVID-19 disease. Visit the following websites for more information:

Duke Coronavirus Response is where to find the most recent announcements as well as answers to numerous questions about operations, workplace issues, and health matters.

Duke United is a resource for information on reopening the campus and many other aspects of the 2020-21 academic year, including campus operations, public health measures and community responsibilities.

Flexible Teaching features a series of guides for course design, delivery, and materials. Flexible Teaching is an approach to course design and delivery that helps students learn and succeed in any mode – face to face, online, or hybrid.

Keep Learning provides information for students on academic, residential and support services.