Support for serving Duke’s missions from near and far during the COVID-19 pandemic
Emergencies related to severe weather or a health crisis can result in an increased number of staff, faculty, and students working from home. The Keep Working site is here to help the Duke community functioning effectively and securely while remote.
Guidelines for Working Remotely
Work with your supervisor to determine if working remotely is an option and how such an arrangement should work. Once you are working at home, use these ergonomic tips to set up your home computer. On this website, you will also find a host of IT resources to support you in working remotely.
If you have University technology-related questions, visit oit.duke.edu/help for support. If you have Health System technology-related questions, visit dhts.duke.edu for support. Tips and tools for working from home for Duke Health team members can be found on the intranet.
Accessing Duke’s Network Remotely
University employees can access Duke’s private network by downloading and using the Cisco AnyConnect VPN (Virtual Private Network). You can download the VPN client from software.duke.edu. Please visit University Private Network for more details.
Duke Health employees can request VPN access by visiting the Duke Health IT portal – dhts.duke.edu. Duke Health employees can also access many systems and applications using Citrix without using VPN. Please visit dhts.duke.edu for further information.
Guide for Returning to the Workplace
The Duke guide is updated as conditions change and we learn more about how to best address issues through ongoing analysis, consultation with peers, and emergence of best practices across the country.
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For other stories, news and information, visit Working@Duke.